Privacy Policy
Effective Date: 1 January 2026
ThinkDone Solutions LTD (“we”, “our”, “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at tdsuk.thinkdonesolutions.com or engage our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide: When you contact us, request a consultation, subscribe to our newsletter, or engage our services, we may collect your name, email address, phone number, company name, and project details.
Automatically Collected Information: When you visit our website, we may automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behaviour through cookies and similar technologies.
Payment Information: If you make a payment for our services, payment details are processed securely through our third-party payment processors. We do not store your full credit card or bank account details on our servers.
2. How We Use Your Information
We use the information we collect to provide and improve our services, including web design & development, branding, digital marketing, UI/UX design, mobile app development, and e-commerce solutions. We also use it to communicate with you about your projects, enquiries, and our services, to send you newsletters, updates, and marketing communications (only with your consent), to analyse website usage and improve our website experience, and to comply with legal obligations and protect our rights.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use essential cookies required for the website to function properly, analytics cookies to understand how visitors interact with our website, and marketing cookies to deliver relevant advertisements and measure campaign performance. You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect your experience on our website.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist us in delivering our services (such as hosting providers, email marketing platforms, and analytics tools), when required by law or to comply with legal processes, and to protect the rights, property, or safety of ThinkDone Solutions LTD, our clients, or others. All third-party providers are required to handle your data in accordance with applicable data protection laws.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related data is typically retained for the duration of the client relationship and for a reasonable period afterwards for record-keeping and legal purposes. You may request deletion of your data at any time by contacting us.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, restricted access to personal data, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under applicable data protection laws (including the UK GDPR), you have the right to access the personal data we hold about you, to request correction of inaccurate or incomplete data, to request deletion of your personal data, to object to or restrict the processing of your data, to data portability (receiving your data in a structured, machine-readable format), and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at sales@thinkdonesolutions.co.uk. We will respond to your request within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Newsletter & Marketing Communications
If you subscribe to our newsletter via Mailchimp, we collect your email address and may track open rates and click-through rates to improve our communications. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
ThinkDone Solutions LTD
London, United Kingdom
Email: sales@thinkdonesolutions.co.uk
Website: tdsuk.thinkdonesolutions.com
